We aim to provide clear and fair return and refund options for purchases made through our website. If your purchase doesn't meet expectations, our support team is here to help.
Effective Date: January 2026 | Jurisdiction: United States, New Jersey
Our Commitment
Items are prepared and checked before shipment as part of our standard handling process. We believe in long-term satisfaction, not short-term sales.
Returns or exchanges may be requested within 90 days of delivery.
Eligibility for Returns
- Items must be unused and in original condition
- Original packaging and accessories should be included
- Proof of purchase or order number is required
- Return requests must be approved before shipping items back
How the Return Process Works
Step 1
Contact our customer support team with your order details.
Step 2
Receive return authorization and detailed shipping instructions.
Step 3
Ship the item back using a trackable delivery service.
Refunds & Processing Time
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds are typically processed within 7–10 business days to the original payment method.
Please note that processing times may vary depending on your bank or payment provider.
Return Shipping Responsibility
| Reason | Shipping Cost | Notes |
|---|---|---|
| Changed mind / incorrect order | Customer | Item must be unused and resalable |
| Defective or damaged item | Us | Verified quality or transit issue |
| Restocking fees | None | No restocking fees on approved returns |
